Shipping & Returns

SHIPPING

At the present time, shipping is restricted to the continental United States, including APO & FPO’s. All orders will be shipped by the US Post Office. Orders will be shipped within 2-7 working days during the months of January-August. From September-December, due to holidays and volume of orders, processing may take longer. Although we try to maintain adequate levels of inventory on our products, there may be times some items may not be in stock. We do not offer back-order, but will notify our customers via e-mail when these items are returned to inventory. All invoices and payments will be adjusted to accurately reflect items actually shipped. We do not offer insurance except when requested by the customer for an additional charge. Please refer to the shipping & insurance charts. We will not be held responsible for any lost, delayed or damaged packages. Please locate your local post office in these instances. 

Shipping Charges

$1.00-$10.00--------$ 5.50
$11.00-$20.00 ---- 7.50
$21.00-$40.00 ---- 9.50
$41.00-$55.00 ---- 10.50
$56.00-$70.00 ---- 11.50
$71.00 & over ---- 12.50

RETURNS

Items may be returned for refund within 15 days of receipt of order only if the item is in the original package, unopened and not damaged. There is a 15% restocking fee for returned merchandise and the customer will be responsible for all return shipping charges. Please include a copy of your original order with all returns. If the return is due to our error, you will not be charged a restocking fee and you will be reimbursed for the shipping charges. Credit vouchers will be issued for refunds up to $5.00; we will either issue a credit to your charge card or a refund check, depending on how the original purchase was paid. Refund checks will be issued on the 15th of the following month of the return. At this time we are unable to offer any free patterns, free samples of the products we carry, or give donations to any organization or charity. If asked, we must decline that request.

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